24/7 INCIDENT RESPONSE
Cybersecurity Incident Response
If your business or organization is currently the victim of a Cyber Security attack, and you need immediate assistance, please call our offices at 877-678-0155, and select option 7 at the main menu for incident response.
Prefer email? Reach the incident response team directly at [email protected].
PREFER WE CALL YOU?
Request a callback
Fill this out and someone will reach out immediately. If you need help right now, calling 877-678-0155, option 7 is still faster.
With ransomware, spyware, crypto-jacking, trojans or bots, every second counts. No matter what type of malware may be affecting your business or organization, you need a fast response utilizing proven remediation, restoration and recovery methods, executed by experienced professionals. Our systems are monitored 24/7/365.
Atech Business Services is prepared to respond to Cyber Security incidents, both remotely and on-site, throughout the United States. Our nationwide reach and always-ready posture can help your business not only recover from a security incident, but also put in place preventive measures to reduce your on-going risk.
WHAT GETS AN IMMEDIATE RESPONSE
The incidents that call for immediate response
These are the situations that trigger our fastest response — not a complete list of what we handle. Everything else is handled through normal support channels.
Ransomware and Extortion
Files encrypted or systems locked, with a demand for payment to restore access.
Business Email Compromise
A mailbox or vendor account taken over and used to redirect payments or steal data.
Data Breaches
Unauthorized access to client, patient or employee data that may require notification.
Denial-of-Service Attacks
Systems or websites overwhelmed with traffic and knocked offline.
Malware, Trojans and Botnets
Malicious software spreading across endpoints, servers or networks.
Insider and Unauthorized Access
Access used outside of what it was granted for, by an employee or an outside party.
OUR PROCESS
A structured response, not a scramble
01
Contain
Isolate affected systems to stop the spread and preserve evidence for investigation.
02
Investigate
Identify how the incident happened, what was affected, and what data may be at risk.
03
Remediate & Recover
Remove the threat and restore operations from clean backups and systems.
04
Reduce Future Risk
Close the gaps that led to the incident so the same attack does not work twice.
BEYOND IT
A serious incident is rarely just a technology problem
Depending on what’s happened, you may also need public relations support, crisis communications, or legal counsel — particularly around breach notification and regulatory obligations. Atech maintains relationships with trusted PR, crisis management, and legal resources, and can help connect you when the situation calls for it.
Atech does not provide legal advice. Our legal relationships are available in select jurisdictions and are offered as a convenience, not a guarantee of representation.
LET'S TALK
Not in the middle of an incident, but want to be ready if one happens?
Incident response works best when it starts before an attack, not during one. Talk to us about building a response plan, strengthening your defenses, or reviewing your current setup.